Last Updated: May 15, 2025

1. Introduction

These Terms and Conditions (“Terms”) govern the provision of Amazon advertising and related digital services (“Services”) by RankHero (“we,” “us,” “our”) to you (“Client,” “you,” “your”). By engaging our services, you agree to be bound by these Terms.

2. Scope of Services

We will provide the specific services as outlined in your agreement or proposal, which may include Amazon Pay Per Click (PPC) Management, Full Account Management, account audits, strategy, and other digital marketing or consulting services. The scope, deliverables, and timelines will be detailed in a separate Statement of Work or contract.

3. Term and Termination

• The agreement starts on the effective date specified in your contract and continues for the initial term stated (typically 90 days unless otherwise agreed in writing).
• After the initial term, the agreement renews automatically on a month-to-month basis unless terminated by either party with thirty (30) days’ written notice.
• Either party may terminate this agreement for material breach.

4. Client Responsibilities

You agree to provide timely access to all necessary information, accounts, and resources required for us to deliver the Services, including but not limited to Amazon Seller or Vendor Central access, advertising accounts, brand assets, and prompt feedback or approvals.

5. Payment Terms

• Fees and payment schedules are set out in your agreement or proposal.
• Payments may be made by bank transfer, credit/debit card, or other agreed methods.

6. Intellectual Property

Unless otherwise agreed in writing, all intellectual property rights in deliverables created by us remain our property until full payment is received. Upon full payment, you are granted a non-exclusive, non-transferable license to use the deliverables for your internal business purposes.

7. Confidentiality

Both parties agree to keep all confidential information received during the course of the engagement strictly confidential and not disclose it to any third party except as required by law or with prior written consent.

8. Limitation of Liability

Our liability to you for any claim arising out of or relating to this agreement is limited to the total fees paid by you in the three (3) months preceding the claim. We are not liable for any indirect, incidental, special, or consequential damages, including loss of earnings or business opportunities, except as required by law.

9. Data Protection

Both parties will comply with all applicable U.S. data protection and privacy laws in relation to any personal data processed under this agreement.

10. Third-Party Services

Where our Services involve third-party platforms or tools, we are not responsible for the performance, policies, or availability of those third parties.

11. Notices

All notices must be in writing and delivered to the last known business address or email address of the recipient. Notices are deemed received upon confirmation of delivery.

12. Changes to Terms

We reserve the right to update these Terms at any time. Any changes will become effective upon posting to our website.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State in which RankHero is incorporated, and any disputes shall be resolved in the courts of that State.